Your Voice Matters

Your Voice Matters

With all the pressures of late—the long tail of the pandemic, advertiser fits and starts, new office structures, team dynamics including recruitment and retention, and of course, our ever-present revenue goals across multiple platforms … it can be a lot for a...
Co-Worker Teaching Moments

Co-Worker Teaching Moments

As we start bringing our teams back to the office, here are some thoughts to consider. During this lengthy pandemic selling situation, I have witnessed a huge divide between sales folks who are thriving at home and ones who are failing. Although many of the struggling...
Don’t Talk Your Way Out of a Sale

Don’t Talk Your Way Out of a Sale

When I was seven years old, I watched an encyclopedia salesperson turn a guaranteed “yes” into an emphatic “NO!” (For non-boomers reading this, an encyclopedia was kind of like Google, but in 25-volume book form.) My father wanted to buy a set of encyclopedias. The...
Don’t Let Bad Thoughts Linger

Don’t Let Bad Thoughts Linger

“Every adversity, every failure, and every heartache carries with it the seed of an equivalent or a greater benefit.” -Napoleon Hill (author of Think and Grow Rich) Think about the last bad thing that happened to you. How did you respond? Did the event suck you in and...
I’d Like Your Advice…

I’d Like Your Advice…

You’ve just finished a sales meeting in which you made a significant change to the format, or delivered a recap to your General Manager or boss. You hope your team, or boss, found it effective and are wondering if they have any thoughts on how you might make the next...