by Angela Betasso | Aug 9, 2020 | Prime Time
No decision making authority, but all the accountability. Let’s all take a little truth serum: as a senior executive, have you or your company created an environment where your operators and/or team leaders would agree with the headline above? If yes, whether you got...
by Angela Betasso | Jul 25, 2020 | Prime Time
What’s your favorite question? Do you have a ‘go to’ list of 2-3 questions for various scenarios? I’ve been thinking a bunch about asking questions lately. Questions that get to the heart of a matter. After all, it’s business review season, assessment season, budget...
by Angela Betasso | Jun 12, 2020 | Prime Time
Nowadays, I am observing a lot of companies conducting virtual sales training. I imagine much of it is good and may help develop an account executive’s level of professionalism. I’m less certain, however, that it improves actual closing ratios and revenue demand...
by Jim Doyle | Apr 17, 2020 | Coronavirus Crisis, Prime Time
I don’t know about you, but this coronavirus crisis has lost its novelty for me. This is the longest time I’ve not been on an airplane in 30 years. And, as much as I’d like to be heading somewhere next week—a goal my wife would also approve of—I think it’s unlikely...
by Jim Doyle | Apr 17, 2020 | Coronavirus Crisis, Prime Time
When this is all done, I hope the leaders of our industry take a moment for self-congratulation. You have effectively balanced your responsibility to serve your communities with your responsibilities to your people. That’s what true leadership looks like. I am so...