A Killer Question

A Killer Question

It was the end of an extended chase. In early 2021, a longtime client underwent a management change and the new marketing director canceled everything with us. For nearly 2 years I’d been trying to build a relationship with the new guy. Phone calls, emails, a meeting...
Focus on Front-line Leaders

Focus on Front-line Leaders

I believe front-line leaders are key to a station’s productivity, culture, and success … and their role’s value cannot be overstated. LSMs and DSMs, our own front-line managers, are the ones who ‘make it happen’—communicating between upper management and...
A Recession “Perspective”

A Recession “Perspective”

The sky is falling, the sky is falling. If you have a ‘chicken little’ seller or client who thinks that the world is going to collapse due to a recession, inflation, or the like … here’s a bit of perspective to share: Let’s look at historical recession data in...
Being Comfortable in the Uncomfortable

Being Comfortable in the Uncomfortable

A significant portion of an account executive’s job is dealing with situations that are inherently uncomfortable: discussing a client’s budget, consistently calling to follow up with prospects, and dealing with the silence that often comes after asking for the order....
Self-SWOT Analysis

Self-SWOT Analysis

Have you ever done a SWOT analysis on YOURSELF? Typically, SWOTS—strengths, weaknesses (internal), opportunities, threats (external)—are done for business efforts, if a company does them. Yet, they can also be used to provide powerful personal insights. By creating a...
Are you Dr. No or James Bond?

Are you Dr. No or James Bond?

What type of manager are you? Conservative, stay-the-course, if it ain’t broke don’t fix it? Are you a Dr. No—meeting all of your team’s suggestions and new ideas with “No”? Or are you daring, open to improvisation, have backup plans, take advantage of tech...