PUTDP (Pick Up The Damn Phone!) – Part Two

PUTDP (Pick Up The Damn Phone!) – Part Two

Here’s a quick exercise for a sales meeting. Poll your team and ask them, “After your last presentation in which you DID NOT get a final answer, was your first follow-up done via phone or email? And be honest.” If there are ten people on your staff, I’d put strong...
Compensation Clarity

Compensation Clarity

Do your sellers know how much they put in their pocket with every sale? Not too long ago, I was in a top-20 market when a seller excitedly told me they had just closed $80k with a digital solution. Doing the math in my head, I said, “So that means you just made...
“Question Season”

“Question Season”

What’s your favorite question? Do you have a ‘go to’ list of 2-3 questions for various scenarios? I’ve been thinking a bunch about asking questions lately. Questions that get to the heart of a matter. After all, it’s business review season, assessment season, budget...
Customer Appreciation

Customer Appreciation

In 2008, I was a General Sales Manager at a large market broadcast affiliate. And I distinctly remember feeling the weight of my world—a local station and our digital platforms—heavy across my shoulders. As with many other companies during that difficult time, we...