Focus on Front-line Leaders

Focus on Front-line Leaders

I believe front-line leaders are key to a station’s productivity, culture, and success … and their role’s value cannot be overstated. LSMs and DSMs, our own front-line managers, are the ones who ‘make it happen’—communicating between upper management and...
Being Comfortable in the Uncomfortable

Being Comfortable in the Uncomfortable

A significant portion of an account executive’s job is dealing with situations that are inherently uncomfortable: discussing a client’s budget, consistently calling to follow up with prospects, and dealing with the silence that often comes after asking for the order....
Self-SWOT Analysis

Self-SWOT Analysis

Have you ever done a SWOT analysis on YOURSELF? Typically, SWOTS—strengths, weaknesses (internal), opportunities, threats (external)—are done for business efforts, if a company does them. Yet, they can also be used to provide powerful personal insights. By creating a...
6 Great Onboarding Practices

6 Great Onboarding Practices

Your new hire impressed you enough to invite them to join your team. Now, it’s your turn to reinforce their smart decision. And that starts before day one with a strong onboarding process. Here are 6 practices I’ve found effective to up the WOW factor with new...
Be the Leader People Would Follow

Be the Leader People Would Follow

Along with over 4 million others on LinkedIn, I follow “Leadership First” to get uplifting messages and daily reminders of what it takes to be a good leader. Recently, I was struck by a quote from Brian Tracy—“Become the kind of leader who people would follow...