Emotions are Contagious

In the midst of rising inflation and gas prices, global unrest, and continuing supply chain issues, it can be difficult as leaders to remain steady, motivated, and keep our teams focused on the mission.

So, how might you stay “calm in the pocket,” and keep your emotions in check? Here are a couple of thoughts—hopefully, some of them will speak to you.

• Embrace your role and work to set the tone. All eyes are on you. I’ve found it helpful to think about leaders who inspired me and ask myself the “What would ____ do?” question.
• Discuss purpose and value in your sales meetings. What does their professional sales role bring to their own lives, their families, to local businesses, and their community.
• Communicate and connect with your team more regularly. And in those connections, continue to celebrate large and small wins. You’re tough AND human.
• Practice kindness. Being kind doesn’t mean you are a pushover. It can involve saying or doing things that some may misinterpret as unkind. Too often, we fail to have the difficult conversations with employees who are exhibiting problematic behavior. There is no kindness in letting someone continue to fail. Kindness, at its core, is about improving the lives of others.

Remember, emotions are contagious.

They flow from the most powerful person in the room. So, as the boss, if you want a productive and positive workplace even during times of unrest, you can create it.