According to recent surveys, anywhere from 25% to 40% of workers are thinking about quitting their jobs. It’s what economists are calling “The Great Resignation.”
As you might imagine, several reasons are fueling this post-pandemic desire to job jump:
- They’re reevaluating their work-life balance—whether fewer hours or more flexibility
- They want a total career change, especially from careers highly affected by the pandemic
- They’re leaving because their companies won’t offer hybrid or work-from-home options
- OR they’re leaving because they want to be in an office environment, or part of a face-to-face team, and their companies are staying remote
So what does this mean for sales leaders? As someone who has been a seller and sales leader, and having witnessed first-hand recent departures, here is my advice:
- Show empathy. Understand that your sellers are struggling with the next phase of their new normal when they go back to the office, whether full time or some variation
- Give credit. Your team pivoted and succeeded in working from home or in some unique situation over the past fourteen months … give them the credit they deserve
- Be transparent. Even if you don’t yet know what the new normal will be at your station, let your employees know you are considering all options for your team to succeed. And remember, it’s the unknown that is making lots of employees nervous, even if you only have clarity on one piece out of five, give them that one.
- Patience and gap training. Some newer hires, those who have never worked in your station environment, may feel “behind” since they’ve been working from home. They have missed the opportunity to network, learn, and grow from interaction with their peers. And they don’t know how things used to be in the office. Make sure to give them the needed time and training once back in the office and look for ways your veterans can help them along.