Focus on Front-line Leaders

Focus on Front-line Leaders

I believe front-line leaders are key to a station’s productivity, culture, and success … and their role’s value cannot be overstated. LSMs and DSMs, our own front-line managers, are the ones who ‘make it happen’—communicating between upper management and...
4 Tips for Retaining Top Talent

4 Tips for Retaining Top Talent

Like you, I am hearing of too many talented sellers in our industry considering a job change. And while leaders won’t be able to stop all the shifting, I do think there are things that can be done to Build Up Immunity and help stave off a big loss like a top seller. I...
“Question Season”

“Question Season”

What’s your favorite question? Do you have a ‘go to’ list of 2-3 questions for various scenarios? I’ve been thinking a bunch about asking questions lately. Questions that get to the heart of a matter. After all, it’s business review season, assessment season, budget...