branding is out

results are in

Lessons For The Local Advertiser

About Tom’s Book

Brands are important, of course. This, however, is a book about advertising. And, while all branding is advertising, all advertising is not branding. If you’re a local advertiser, spending precious advertising dollars to simply brand your business, you might be making a costly mistake. Branding Is Out, Results Are In gives you the principles that need to be in place in order to achieve RESULTS from your advertising investment.

Tom Ray has over 30 years of experience in helping local advertisers earn better results. He provides real-world, “Main Street” insights that have worked for local advertisers all across the country. With a career spanning print, radio, broadcast television, cable television, and Internet marketing, Tom offers a unique perspective on what works and what doesn’t for the local advertiser.

Who should read Branding is OUT, Results are IN? The answer is simple—anyone who affects an advertising budget. If you’re a business owner who handles your own advertising, this book is for you. If you’re a marketing director for a business, this book is for you. If you sell advertising and want to be more effective with the campaigns you influence, this book is for you. If you work at an ad agency or the creative department of a media outlet, this book is for you. If you influence an advertising campaign in any way, this book is for you.

 

 

 

 So, if you’re ready and your mind is open, dig in, discover and deploy!

What’s inside

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The Myth of the Three Frequency

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Find Your One Thing

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Own The Domain To Own The Position

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Frequently Does Not Equal Frequency

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Beware The Last Mile

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The Biggest Mistake Most Local Advertisers Make

Introduction

Brands are important! Let’s make that perfectly clear from the get-go. You should identify your brand, worry about your brand, grow your brand, and protect your brand. As a local business, your brand is defined by the logo you use, the way you answer the phone, and how you greet a customer. Your brand may be defined by an audio identifier (the jingle guys like that term!), a spokesperson, a color scheme. Your brand is affected by the letterhead you choose, the company apparel you wear, your trade show booth, and what community involvement you decide to support. Your brand needs to be carefully planned and maintained with radical consistency. And then, hopefully, over time, the local consumer develops a sense of who you are, what you do and what you stand for, just by being exposed to your brand.

This, however, is a book about advertising. And, while all branding is advertising, all advertising is not branding. For you, the local advertiser, I want to help you not waste precious advertising dollars to simply brand your business. This book is focused on making sure your advertising delivers RESULTS.

It’s dangerous to write a book about advertising today. By the time your work hits the virtual bookshelf, the advertising landscape has probably already changed! In fact, it wasn’t too long ago that almost every ad said, “Like us on Facebook!” Now, the Facebook “liker” as an advertising currency is old news, and it was less than a year ago (as of this writing) that making your business a Pokemon Go stop was all the rage.

So, it’s dangerous to write about advertising because everyone reads with a sense of skepticism, especially in the world of digital advertising where it’s a mad dash to find the next “newest,” “latest,” “hottest” marketing tool or tactic.

That’s why this isn’t a book focused on the tool or tactic. If you’re looking for a read that will guide you through a digital re-targeting strategy that incorporates geo-fencing your competition, you won’t find it here. Neither will you find a book that will deliver the Do’s and Don’ts of Native Advertising.

So, what is this book?

This is a book based on lessons learned over 30 years of helping the LOCAL advertiser earn better advertising results. And, this book is pretty much media agnostic, meaning it is not meant to be an endorsement of one medium over another. My personal career spans print, radio, broadcast television, cable television and Internet marketing, and, as I have said for years, “They’re all good. They can all bring you a new customer.”

Instead of predicting the next big digital tool, I’ll delve deep into the basic principles of local advertising that need to be in place in order for a campaign to work, regardless of where you decide to invest your advertising money. That said, there will be a healthy dose of digital insights, along with success stories from all different media.

So, who should read this book? The answer is simple: anyone who affects an advertising budget. If you’re a business owner who handles your own advertising, this book is for you. If you’re a marketing director for a business, this book is for you. If you sell advertising and want to be more effective with the campaigns you influence, this book is for you. If you work at an ad agency or in the creative department at a media outlet, this book is for you.

I’ve broken it down into bite-sized chapters where we’ll identify some obvious advertising principles, dispel some longstanding advertising myths, and uncover some new insights. All of the content is designed to help you earn better results from your advertising investment.

Be forewarned. Some of the ideas in this book will fly directly in the face of what most local advertisers believe. Some of the strategies will be contrary to what most local advertisers regularly do. That’s okay. Because the content contained in these pages is what we’ve seen work repeatedly for local advertisers. That means your contradictions are opportunities for improvement. However, you should remember that there are exceptions to everything I’m about to share. So what! I’m much more concerned with what works consistently than I am the one-off stories. The “well, one time…” stories don’t stack up to a body of work that consistently delivers results.

So, if you’re ready, and your mind is open, dig in, discover and deploy…

Chapters

Pages

About the author

Tom Ray is Executive Vice President of JDA.media, the nation’s premier media sales and marketing consultancy.  Recognized as a Certified Speaking Professional by the National Speakers Association, Tom regularly travels the country addressing local advertisers and their media partners.

Tom is author of the Amazon best-seller, Branding is OUT, Results are IN!  Lessons for the LOCAL Advertiser.

One of the best marketing books I've read in my TV sales career… the lessons learned in this book apply across mediums and are presented in a way that translates well into client and prospect conversation points.

Amazon Review

Outstanding. Real World and useful. Format is ideal for a sales manager to use in sales meetings and one on one training sessions.

Corporate – DOS

This easy-to-read book is a must for anyone in the local advertising business. It's jam packed with valuable insights and lessons that will help grow your business, career and/or team! This isn't a book you read one time - it's a book that becomes a source of reference throughout your career.

– LSM

One of the best marketing books I've read in my TV sales career. I specialize in digital advertising, but the lessons learned in this book apply across mediums and are presented in a way that translates well into client and prospect conversation points.

Amazon Review

Branding is OUT, Results are IN is one of the best books I ever read for local marketing.

Attorney

Also By Tom Ray

About Ken Marks

Ken Marks is a Senior Marketing Strategist for JDA.media

Ken has spent the last 30+ years working closely with hundreds of small and mid-sized business owners and ad agencies, helping them navigate and leverage the ever-changing media landscape of television, streaming TV, digital, and radio.

Marks began his career in radio advertising in Central Florida. He spent 15 years at Gross Communications where he became the VP/GM of the company’s radio, print, and digital divisions. He went on to manage several more stations at Cox Media Group where he hired, managed, and trained the first digital-only sales team.

Ken then spent nearly 10 years as a marketing consultant with the Hearst Corporation at WESH 2 NBC and Hearst Digital in Central Florida. He earned the company’s prestigious Eagle award three times, given to the most valuable marketing consultant in each market that achieves all goals and consistently demonstrates an expertise in digital and television marketing.

In 2013, Ken launched Marks Media Group, Inc., a marketing agency specializing in web design, SEO, SEM, traditional and digital advertising. His expertise in digital is quickly extending to the world of AI. With a working knowledge of tools like n8n, Bubble, and Zapier, his goal is to build automated workflows that make businesses and marketers more productive.

For several years, Ken and his wife Jennifer owned a successful retail franchise called “Once Upon a Child.” They also own and manage several short and long-term rental properties. Ken has a unique ability to relate to business owners and knows exactly what it is like to invest money in advertising.

Marks grew up in St. Louis, Missouri and graduated from Missouri State University. He and Jennifer reside in Orlando, Florida and have two boys and a girl (a Marine pilot in-training, a Sophomore at the University of Florida, and a beautiful 13-year-old daughter and MVP volleyball player).

When not working Ken loves to spend time with his family, boat, and fish on Lake Conway, play guitar, piano, and attempt to build just about anything.

About Brittany Tomjanovich

Brittany Tomjanovich is the Director of Client Services & Operations at JDA.media.

 Since entering the media industry in 2011, Brittany has built her career around operational excellence, strategic thinking, and a relentless focus on making systems work smarter. She thrives behind the scenes—connecting dots, refining processes, and strengthening the systems that power broadcast success.

 Her career began at WKOW, Madison’s ABC affiliate, where she quickly advanced from sales assistant to a key member of the station’s sales and programming operations. She later served as Broadcast Group Sales Coordinator at Quincy Media Inc., training support staff across 16 markets and acting as a vital liaison to executive leadership.

 Today, Brittany plays a critical role in shaping both the client experience and operational infrastructure at JDA.media. Whether optimizing internal systems or contributing to client-facing strategy, she’s valued for her creative problem-solving, sharp attention to detail, and ability to turn complex challenges into smooth, scalable solutions.

 A proud graduate of the University of Wisconsin–Madison (On Wisconsin!), Brittany lives in Blue Mounds, WI, with her husband, Tyler, and their two children, Hailey and Mason.

 A quirky, outdoorsy introvert with a creative streak and a soft spot for sasquatch, she brings a calm, curious energy to everything she takes on. Whether she’s balancing a busy family schedule, exploring the outdoors, or diving into her latest craft or home project, she’s forever in motion—finding joy in the little things along the way.

 

About Margie Chilson

Margie Chilson is a Senior Marketing Strategist for JDA.media.

Her vast experience includes over three decades in broadcast television and digital sales marketing, working in and with multiple markets and affiliations including Dallas-Fort Worth at WFAA, Denver at KUSA-KTVD, KMGH, KWGN, and as a team manager at Millennium Television Sales in Dallas.

Margie’s years as a local seller were award-winning and inspiration for her jump to JDA.media. She exceeded new business and digital goals on a consistent basis at Belo Corp, Scripps, Tribune, and TEGNA Inc. stations.

A true innovator, Margie pioneered job-sharing positions in Dallas and Denver, balancing hectic work schedules and family, paving the way for working parents with careers in media sales.

Margie is well known and respected for her diligence, drive, and new business results utilizing both linear and digital video. She embraces the changing media environment and implements ChatGPT into the creative process.

Due to her years in the business as an account executive and sales leader, she knows the station environment well and can easily relate to local sellers as well as the most senior managers.

An alum of Oklahoma State University who graduated with Honors in Journalism Advertising, Margie boasts an outstanding track record of helping business owners strategically grow their revenue through broadcast, streaming and digital solutions.

Margie and her husband Tim have been married since 1998. The couple live in Morrison, CO, a suburb of Denver. Their son, Ryan, recently graduated from the University of Colorado Boulder, and their daughter, Mary, is attending Boise State University. 

In her spare time, Margie enjoys travel, hiking the picturesque Rocky Mountains, cooking, watching movies, and seeing concerts at Red Rocks Amphitheater.

 

 

 

 

 

About Jim Stoos

Jim Stoos is SVP, Revenue Drives at JDA.media.

For over 25 years, Jim has crafted successful marketing programs for thousands of local businesses.

Jim’s expansive media experience has been filled with delivering significant advertising results utilizing broadcast, digital, cable, and radio.

His specialty is helping small-to-medium-sized businesses address sales and marketing challenges while developing game-changing strategies with real-world creative solutions.

Prior to joining JDA.media, Jim held strategic media leaderships positions such as Local Sales manager, General Manager, and Regional Vice President at broadcast television and cable companies in the Midwest.

As a RVP Jim helped launch a successful suite of digital marketing solutions for his sales division. It was here he developed a deep knowledge of how to best leverage various digital platforms and solutions.

Since joining JDA, he has used his experience, marketing knowledge, and JDA.media’s foundational marketing principles, to help sellers and media marketers develop growth campaigns. Each one having positively impacted local business owners’ success. 

Jim lives in Bettendorf, Iowa, with his sweetheart Stacy, and his two sons.

For years he has worked as a dedicated member of Iowa’s Big Brothers Big Sisters program. Jim was a multi-sport college athlete and today enjoys running in competitive track meets for “old guys”.

In his spare time Jim enjoys working out with his boys (both scholarship track athletes at St. Ambrose University in Davenport), fishing, camping, and riding horses with Stacy.

 

 

 

 

holly allenAbout Holly Allen

Holly Allen is a JDA.media Senior Marketing Strategist.

With over 30-years in the media industry, including five plus years as President & General Manager of FOX23 and MY41 in Tulsa, OK, Holly has developed a deep expertise in many facets of media. However, her true passion is working directly with local businesses.

Her “no box” thinking and creative mind allow her to design effective marketing strategies that drive significant results.

Holly believes the first step to helping a local business grow is to “peel back the layers”, uncovering their unique needs, goals, and opportunities. Next, she formulates and executes a thorough, well-rounded marketing plan that exceeds their expectations.

She enjoys the brainstorming process and seeing clients get enthusiastic when her strategies bring their business to unprecedented levels of success.

In addition, Holly embraces all technology, including AI, and leverages well various digital marketing extensions for her clients.

Experts say the greatest predictor of success is past success, which rings especially true with Holly’s career. She started in media at an advertising agency, moved into local broadcast sales and marketing and quickly rose through the ranks into leadership roles.

Most recently Holly founded All-en Media, LLC, where she works with local business clients in various categories, including auto, banking, and retail.

A proud graduate of Oklahoma State University, she lives in Tulsa, OK. Her daughter, Lila, attends the University of Michigan in Ann Arbor and her son, Henry, a Michigan grad lives in NYC, New York.

Holly enjoys long outdoor walks and hikes, visiting with family and friends, and volunteering her time to local causes.

 

About John Hillary

John Hillary is Senior Vice President at JDA.media, where he leads national sales and strategy initiatives focused on helping media partners grow revenue through fully integrated, results-driven marketing solutions — including broadcast television, CTV/OTT, and targeted digital campaigns.

Since 2006, John has worked directly with thousands of small-to-medium-sized businesses, developing high-performing advertising strategies that consistently deliver measurable results.

His expertise spans a wide range of platforms, with a strong focus in recent years on streaming television, paid digital media, and data-driven audience targeting.

John began his media career with New Revenue Solutions (NRS) in Atlanta, GA, consulting for 25 different media outlets across the U.S. and Canada. As one of NRS Media’s lead consultants, he guided television, radio, cable, print, and digital partners in building innovative marketing programs that helped hundreds of local advertisers grow their businesses.

His success in revenue development led him to WCIU-TV in Chicago, where he served as an Account Executive, collaborating with local, regional, and national advertisers to create competitive, effective campaigns in one of the country’s largest media markets.

John joined JDA.media in 2017 as a Senior Marketing Strategist and was promoted to Senior Vice President in 2023. In his current role, he works closely with media companies, sales teams, and local business owners nationwide to generate new business opportunities through smart, modern marketing strategies that blend traditional and emerging platforms.

A native of Grand Rapids, Michigan, John is a graduate of the University of Michigan and a lifelong Wolverines fan.

He lives in Roswell, Georgia, with his wife Katie and their three children, Nora, Henry and Jules.

 

 

About Billie Adkins

Billie Adkins is a Senior Marketing Strategist for JDA.media.

She is known for her sharp strategic insight and creative horsepower, creating strategies that get dramatic results for advertisers.

Decision-makers and owners value Billie’s candor, curiosity, and ability to ask the kind of provocative questions that lead to the development of distinct and effective media campaigns. Campaigns that demand attention and drive consumer action.

With over 30 years in the media industry, Billie Sue Adkins has cultivated a comprehensive professional background, holding a range of leadership and management positions in sales. Her career began in news and sports broadcasting, later expanding into key roles in station promotion and market research.

This broad foundation equipped Billie with a deep understanding of both content creation and audience engagement, as well as the operational and strategic aspects of media management.

Billie’s leadership style reflects the JDA.media philosophy: every business is unique – and so are the pathways to success.

She leverages all media platforms to drive results for local businesses. Billie ensures each campaign is optimized for format, placement, and performance. Her expertise in digital strategy allows her to fine-tune messaging, targeting, and delivery for precision results, helping businesses maximize reach, relevance, and revenue.

Billie resides in Ohio with her husband Mark and two children, Kara and Seth.  She spends her free time watching her kids play sports or traveling with her family.